The Essential Guide to Workplace Mediation & Conflict ResolutionThe Essential Guide to Workplace Mediation & Conflict Resolution

The Essential Guide to Workplace Mediation & Conflict Resolution
Author : Nora Doherty
Publisher : Kogan Page Publishers
Total Pages : 196
Release : 2008
ISBN 10 : 9780749450199
ISBN 13 : 0749450193
Language : EN, FR, DE, ES & NL


The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies. Applicable to not only one-on-one conflict, but also at team and board room level, this is the book for you whether you are in the front line and have to anticipate, pre-empt or defuse conflicts in support of productive working relationships, are already a mediator or are training to become one.

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